Messaging
Last updated September 11, 2026
Grey Hornbill is a tee time booking platform operated by Plus Bytes. When a golfer books a tee time at a partner golf course, they can choose to receive a single text message confirming that booking. This page shows exactly how that choice is presented, in each place it is offered, with the exact wording used.
One transactional confirmation text per booking, sent by the golf course the golfer just booked with, containing the date, time, player count, and booking reference. These are service messages about the golfer's own booking. They are not marketing, and Grey Hornbill sends no promotional, recurring, or campaign messages of any kind.
A golfer who does not opt in still completes their booking normally and still receives an email confirmation. Consent to text messages is never a condition of booking.
There are two ways a golfer gives a phone number to Grey Hornbill, and consent is collected at each of them. Both are shown in full below. There is no other path by which a golfer's number enters the system and no other point at which consent is requested.
Shown on the booking form, immediately below the phone number field, before the golfer submits.
A copy of the consent area of the live booking form, reproduced here so the wording and the checkbox are visible without stepping through a booking. The fields above are not active — the live booking form itself can be opened from the Book a tee time button in the corner of this page, where the same checkbox appears with the same wording.
The checkbox is unchecked by default and is never pre-selected, never restored from a previous session, and never checked on the golfer's behalf. A booking submitted with the box unchecked sends no text message. The golf course's own name appears at the top of the booking form and in the message itself.
Spoken by the assistant after the golfer gives their phone number, before the booking is made.
Assistant This is Grey Hornbill Golf Club — I'll send one confirmation text to that number for this booking. Message and data rates may apply. You can reply STOP anytime to stop the texts, or HELP for help. Sound good?
Earlier in the same call — before availability is checked, and before consent is requested — the assistant says: “our privacy policy and terms are at greyhornbill dot com slash privacy and slash terms”, directing the golfer to greyhornbill.com/privacy and greyhornbill.com/terms.
The assistant waits for a clear yes or no and records the golfer's actual answer. If the golfer declines, is unsure, or the question is not reached, no text message is sent — the booking still completes and the assistant does not say a text will follow. The course's name is spoken at the start of the disclosure.
Both opt-in paths carry all four disclosures independently.
| Disclosure | Web form | Phone call |
|---|---|---|
| Identity of the sender | Course name on the booking form and in the message | Course name spoken at the start of the disclosure |
| Type of messages | "one confirmation message for this booking" | "one confirmation text to that number for this booking" |
| Message frequency | One message per booking | One message per booking |
| Rates | "Msg & data rates may apply" | "Message and data rates may apply" |
| How to opt out | "Reply STOP to cancel, HELP for help" | "reply STOP anytime to stop the texts, or HELP for help" |
| Privacy and Terms | Linked beside the checkbox | URLs spoken aloud before consent is requested |
A group booking receives one consolidated message covering the whole group, not one message per tee time.
Replying STOP to any message stops all further text messages to that number. Replying HELP returns contact details for assistance. A golfer can also email hello@greyhornbill.com at any time to have their number removed.
Grey Hornbill's booking form is embedded on each partner golf course's own website, so golfers book on the course's site rather than ours. Grey Hornbill Golf Club is a course we run ourselves as a live test environment on the same system, using the same booking form and the same AI voice assistant described above.
Plus Bytes
B 602 Hermes Paras 3, Lane 8, Kalyani Nagar, Pune, Maharashtra 411006, India
Email: hello@greyhornbill.com